fault 1: after booting, there is no pop-up list of base stations
solution:
1, check is not forgotten check into the smart card, mobile phone card communication is normal
2, enter the "system settings" - "ca information" to see whether the smart card card status is "not open card", l: behind the display 0.
3, check whether there is "location lock module exception" prompt box
fault two: pop-up base station list, press the red key storage, no pop-up "smart card is not opened, whether to install" prompt box
solution:
1, check whether the signal feeder is connected, the current state is not in the satellite program.
2, check the tv screen menu time is the current time.
3, enter the "system settings" - "card information" to see whether the smart card card, l: back all show 0
fault three: in the pop-up "smart card does not open the card, whether to install", press the enter key, then did not pop up "send success" or "send failure" prompt.
if the message is not sent out, the set-top box will repeatedly re-send, send up to 30 times the number of times, then the machine will send a message to send a message, the system will prompt "send failure", from the beginning to send a "failure to send" time, with different manufacturers, different networks have a relationship, up to 35 minutes.
cause analysis:
1. ip address and port number is set incorrectly. please check the settings, network ip settings: 114.251.156.067, network port settings: 04567
2. if the gprs module is abnormal, contact your dealer.
3. insert the phone sim card is not enabled gprs traffic, or sim card arrears
failure four: send a success, the "installation process, please wait ...", has not disappeared.
cause of issue:
1. the program currently being watched is not a satellite tv program
solution: check whether the current program on the satellite tv programs, not on radio programs.
2. smart card does not open card
solution: contact your dealer and ask if you want to open the card.
3. the satellite live broadcast management system receives the base station information and detects that it is installed in the city or inter-province.
solution: contact the higher-level dealer, help log-in number management system for smart card status, whether to display into the city or inter-provincial installation.
fault 5: position lock module error 1
due to pin, slot oxidation caused by poor contact, the module does not work properly lead to the module does not start, the base station information list is empty
solution: unplug the power cord, remove the module to re-insert a few, the gps module can be installed, if not return to factory processing.
fault six: position lock module exception 2
1, need to plug in the sarft white card can be removed e2p
2, or use the computer rs232 serial port tools can be removed e2p
4, replace or remove the chip "24c128a"
5, the use of state-chip version of the household through processing methods:
normal start, with the remote control operation, the key sequence: previous - next - next - previous page, there will be hs dialog box, and then press the remote control number keys, 13429, the screen appears "ok", pull out of the smart card. restart the set-top box, and then plug in the smart card, a screen will pop up prompt "module ready to complete", followed by a list of base stations will appear.
6, nec version of the approach:
first, restore the factory, re-plug the gprs module installed, the module cable away from the phone antenna, shut down after 10 seconds to restart.
fault 7: position lock module exception 3
1, the smart card is wrong, in exchange for the original card can be
2, the smart card is not inverted when the location lock module exception 3
edit the sms 04 # card number sent to the sarft 01067689456, plug the antenna within 3 minutes.
3, or hit 4006008640 opened by 0 is a manual service, ask you that place, where you open the job number, say where it is, or do not accept the business. tell the operator that your machine shows e04, please report that can not be said that different modules
often 3, boot and other 3 minutes
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